Privacy Policy

Last updated: 26 September 2025

Hero Productions AU (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use and protect your personal information.

1. Information We Collect

When you contact us, fill out a form, or work with us, we may collect:

• Name

• Email address

• Phone number

• Organisation details

• Project information

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Provide quotes and project updates

• Deliver video production services

• Improve our marketing and client experience

We will never sell your information to third parties.

3. Sharing Your Information

We may share limited information with trusted contractors or service providers only when required to deliver your project. They are obligated to keep it confidential.

4. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

5. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us at:
hello@heroproductions.com.au

6. Updates

We may update this policy from time to time. The latest version will always be available on our website.